Save money even if you are insured.

Even though they are insured, pet owners have the potential to prevent large premium increases, or, reaching their claim limit as quickly, by buying their pets medication at Vetmedsdirect prices rather than paying full price.

By doing so, you are claiming less on your policy, therefore, your insurance company is paying less and this will potentialy keep down your future premiums.

All pet insurers will accept an invoice for prescription medication for your pet that has been supplied by Vetmedsdirect.
You pay by credit or debit card and send in the invoice that you receive from us, to your insurer, as part of your claim.

Your insurer should normally pay out within 14 days, so you are not out of pocket.

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Frequently asked questions

Q         Why should I buy my pets medication from Vetmedsdirect.co.uk?

A.         Insurers are trying to keep policy premiums down for their customers. Buying from Vetmedsdirect enables us to reduce your medication claims cost by as much as 50%.

Q.        Is the medication from Vetmedsdirect the same as my vets?

A.         Yes

Q.        Can my Vet refuse to give me a prescription?

A.         No, your vet is legally obliged to give you a prescription for medication that they would ordinarily supply themselves.

Q.        Will my vet charge me for writing a prescription?

A.         Vets can charge a reasonable amount to write a prescription. A fair cost would be between £4 and £7. This cost can be claimed for, please include the receipt with your claim.

Q.        What is a repeatable prescription?

A.         As your pet has a long term condition your vet can give you a prescription that can be repeated up to 5 times or six months’ supply. You should place your order for the full amount on the prescription including repeats.

NB. Some medication prescriptions e.g. Controlled drugs, are restricted to one month’s supply.

Q.        I need my medication urgently; can I fax or scan and email prescription?

A.         Yes, Vetmedsdirect.co.uk can accept faxed or scanned prescriptions; however, you must send the original to us.

Q.        How long will it take for my medication to arrive?

A.         Your medication will be dispatched by 1^st class post or courier, on the day we receive your prescription and order. Cut off time each day is 3pm.

Q.        Can I order non-claimable products at the same time?

A.         Yes, but do not include these items on your claim.

If you have any questions regarding claims please call us on 0845-519 1093.

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